The hotel was the Crowne Plaza and pretty dang nice. I was in the executive suites and am just going to pretend that meant it was super nice vs just the ordinary suites. The room was very comfortable and clean and the bed looked like heaven, but first dinner with some of my newest friends.
Lufthansa had given us each a $35 food and drink voucher which allowed for a pretty decent meal of Korean Skirt Steak and a mango mojito. The company was great, even the Israeli/American guy who kept hinting we were going to have a good time and did I need a roommate for what sounded like a much nicer room, food was delicious and I was exhausted with a 6.30am wake up call waiting for me. So I headed out after paying, the restaurant had sneaked on an extra $5 charge for large party gratuity claiming Lufthansa was paying anyway…. Cheeky!
I got to sleep around 11pm and for the most part slept well waking up just before 6.30am. A continental breakfast was included on the 7th floor of the Executive Suites. Then onto the airport by shuttle.
I called Lufthansa on the way to confirm everything and ask about the bag and the very nice German man named Michael sounded horrified that United had charged me, immediately contacting his manager and giving me an email to send the receipt to and hopefully get reimbursed.
Things are looking up
At the American counter they confirmed I was allocated 2 bags even though their policy is 1, all they had to do was swipe my passport and print my boarding passes. Apparently the swipe part of my passport had been damaged and would no longer swipe, these caused a bit of confusion as they are not meant to manually enter information but that was the only way to print my passes. Eventually they went ahead, the bags were sent on to Lisbon and I headed for my gate.
Security was a breeze, although apparently the full body scanner felt my left sock was dangerous, must have something against Christmas and reindeer. Then onto the gate, charged my computer and watched another episode of “Being Human” (which I am now slightly addicted to) and sent off the email to Lufthansa about the refund. We will have to wait and see
Finally it was time to board and head to Philly then an hour and a half before Lisbon. My seat was at the very very back of the plane, and for a split second I thought I might have the whole row until Jason arrived. Really nice chap who works on pharmaceutical machinery all around the world. While he got settled I had a good chat with flight attendant Glen, about customer service and surviving flights. It was great having such a great seat mate and we chatted away for the first hour. I was just thinking about putting my feet up to get some shut eye when James walked up to our favorite flight attendant. He had the seat up front next to particularly rotund gentleman who kind of spilled into surrounding seats. He hoped there was another seat available. Feeling the camaraderie that comes from both working in customer service, Glen asked if I would mind if James had the middle seat. Of course I said yes, no problem, then remembered and double checked with Jason if that was ok. Not only did it turn out to be a great group to sit with, Glen was so thankful he offered us all a free sandwich with chips (on this flight you had to pay) and later gave a full tin of soda and extra cookies. Got to love being helpful.
…And then things just kind of plateau
We got into the airport a full 30 minutes early and then sat on the tarmac as our gate wasn’t cleared, the upswing is beginning to level out. Found a Starbucks on the way so finally got to use a gift card I had, woohoo. Made it to the gate with 25 minutes before boarding, all seemed well and Glen had promised that this leg would have great entertainment so I could finally catch up on my movies…. the plane was packed and looked like it was from the 80’s, it even had the the entertainment system that consists of single screens scattered down the center aisle… mmmmm. Of course the best choice of movie to watch on a tiny screen trying to see past the gentleman in front who keeps moving his head is “STAR WARS – THE FORCE AWAKENS”… yup definitely not in the up swing any more.
Luckily I survived my flight and even got both my bags! Score!!!!! Now just through customs and to find the wonderful agent waiting to whisk me off to the ship without any hassle…. that would be in the ulterior universe of course. No agent so stood in the very long taxi line. Finally get my taxi and the conversation goes like this:
Me: do you take credit card
Me: I only have US dollars
Taxi: same thing
Me: oh, ok, I need to go to the Cruise Terminal, MSC.
Me: Cruise Terminal
Me: big ship
Taxi: ahhh ok
all bags loaded and in taxi
Taxi: do you know where? I know 3 different places
Me: hmmmm no, I only know MSC Opera….
Taxi: ok I think I see…
Thank heavens he had seen MSC and got me there for $31 after currency exchange. Finally make it to the ship and see an old friend from my first ship, a rather dashing Croatian. He hung out while his guys were washing the ship (seamen) and we were waiting for security to make up there mind. When they did they indicated the very long, fairly steep, step gangway… thanks! My friend and someone from housekeeping jumped in to help me, such nice guys.
The Room Situation
Finally we get everything sorted and I get my room allocated which I have been told is vacant indicating bottom bunk availability. Well…. that was a lie, a lovely girl from the Bar beat me to the bottom bunk.
The room itself is one of the tiny inside cabins, my top bunk has no curtain, the air con is stuck on full arctic blast and my locker doesn’t have a door (the door is leaning against the wall). But the room is very clean! There is also a good chance I will either be moved to a porthole cabin if one becomes available or at the very least the girl from the bar will be moving in a few days so I can move down to the bottom bunk.
Meeting the Captain
Usually when one meets the Captain of the ship you want it to be a very good impression, one where he will think highly of you and appreciate all you do. But then again, there is me……my meeting went something like this:
I was working disembarkation on deck 6 sending the guests through security when security needed to change things up and prepare the metal detector for those coming back on board. They instructed me to send the guests to deck 5. Unfortunately, unbeknown to me, my French counterpart was sending guests up because of the queue on 5. The very first guests I send back got very angry and shouted a bit, turned out they went back down and shouted at my French counterpart, right as the Captain walked past, so they shouted at him to. He came upstairs:
Captain: why are you sending the guests downstairs??
Me; Security told me to
Captain: (barely controlling his anger) Do me a favor and only listen to the deputy not to security.
Me: Yes sir (wondering who the heck he is, maybe the Hotel Director???)
Captain then proceeds to yell at security and goes down to the pier and yells at the officers, all I hear is “something something Social Hostess, something Social Hostess, something something something Social Hostess”.
Me to Security: wow he is making a big deal who is he anyway?
Security: the Captain
Me: oh shit!
Later the Deputy (who I know from my first ship) looked at me and sighed stating “only you Kathy, only you”…….
Luckily I wasn’t in any trouble, but it still was a little awkward.
The next day we had a meeting with him in his rooms, he had watched some of the “Behind the Scenes” lectures and wanted to correct some information. Turns out he is a really great Captain with an excellent and unexpected sense of Humor. He also took us to the bridge to be sure we understood how things worked on our ship compared to the larger class. Unfortunately he leaves in a few days and will replaced with a new Captain, let’s hope he is as fantastic.
What a way to start the next 7 months….